Customer results

Practices like yours, running on Illume.

From single-location med spas to growing multi-location brands, owners use Illume to stop guessing and start growing.

Customer story · Cincinnati, OH

Aeterna Aesthetics & Dermatology found $209K hiding in their patient list.

Illume connected their data and surfaced $209K in patient reactivation opportunity: patients who were due back but hadn't rebooked. The practice turned more than 10% of it into real rebooking revenue.

$209Kin patient reactivation opportunity surfaced by Illume
10%+converted into rebooked appointments, more than $20K in revenue
Rebooked: 10%+Opportunity: $209K
“Illume will build all of those KPIs and custom dashboards for you. It's a phenomenal tool that I recommend to a lot of practices.”
Audrey NeffCMO, Aviva Aesthetics
“Being able to control exactly what my team needs to know and where their marks are is important for me. Having a single source of truth is a game-changer because we all know you can look at different reports or pull this over here, and numbers can vary. Just knowing, these are the numbers that we're actually watching, so these are what's going to drive our decisions is monumental.”
Taylor SiemensFounder, Kairos Aesthetic & Longevity Medicine
“Illume made what could have been a complicated implementation feel seamless and fast. The team is collaborative, responsive, and always solution-first, but what really sets them apart is how well they understand what's important to us and consistently deliver on it. The reporting they've built gives us the data we need to make faster, smarter operational decisions. It's exactly the kind of partner every growing brand needs.”
Denise KeelerCo-Founder and Chief Growth Officer, OrangeTwist

Who uses Illume

In good company.

Aeterna Aesthetics & DermatologyAviva AestheticsKairos Aesthetic & Longevity MedicineOrangeTwist

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